Vanatics Removals Ltd is committed to providing excellent service. If something goes wrong, we want to know so we can put it right.
How to Make a Complaint
- Email us at hello@vanaticsremovals.co.uk with full details of your complaint.
- Provide your booking reference, dates, and a description of the issue.
Our Process
- We will acknowledge your complaint within 3 working days.
- We aim to provide a full response within 10 working days.
- If more time is needed, we will keep you informed.
Escalation
If you are not satisfied with the outcome, you may request your complaint be reviewed by a senior manager.
Our Commitment
We take all complaints seriously and use feedback to improve our services.