Vanatics Removals Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
Who We Are
- Company name: Vanatics Removals Ltd
- Company number: 13619768
- Registered office: Flat 1, 2 Lynford Gardens, Ilford, England, IG3 9LY
- Email: hello@vanaticsremovals.co.uk
What Data We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Address (for quotes and services)
- Details of your move or enquiry
- Payment information (processed securely by third parties, not stored by us)
We may also collect technical information automatically through cookies and analytics, such as your IP address, browser type, and browsing behaviour.
How We Use Your Data
We use your data to:
- Provide and manage our services
- Respond to enquiries and send quotes
- Communicate about bookings and services
- Improve our website through analytics
- Run marketing campaigns (only with your consent)
We will never sell your data to third parties.
Sharing Your Data
We may share your data with:
- Service providers (e.g. payment processors, IT and hosting providers)
- Marketing and analytics tools (Google Analytics, Facebook Pixel)
- Legal authorities if required by law
Cookies & Tracking
We use cookies and tracking tools to improve our site and understand visitor behaviour. For more details, see our [Cookies Policy].
Your Rights
Under UK GDPR, you have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the ICO
To exercise your rights, contact us at hello@vanaticsremovals.co.uk.
Data Retention
We keep personal data only as long as necessary to provide our services and comply with legal obligations.
Updates to This Policy
We may update this policy occasionally. Changes will be posted on this page.
Last updated: September 2025